Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern ScatterMats Rugs & Runners’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘ScatterMats Rugs & Runners’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Unit 5/108 Welshpool Road Welshpool. Our ABN is 84008827512. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

ScatterMats Rugs & Runners (“ScatterMats”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store and safeguard your personal information when you browse our website, purchase products, or use our hire services.

By using this website, you agree to the practices described in this policy. ScatterMats may update this policy occasionally, so we encourage you to review this page periodically to stay informed.

1. Information We Collect

We may collect the following information when you shop, enquire, or use our hire services:

General Customer Information

• First, middle and last name

• Email address, phone number and contact details

• Postal address and postcode

• Account login details (if applicable)

• Purchase history and product preferences

• Enquiry or customer service information

• Website usage and cookie data

Hire Service Information

• Identification details required to confirm hire eligibility

• Event/hire dates, delivery and pickup information

• Payment details for hire fees, deposits and bonds

• Notes, condition reports or photos of hired items (pre- and post-hire)

• Any communication regarding care, use or return of hire items

2. How We Use Your Information

We collect and use your information to provide fast, reliable and personalised service. This includes:

General Use

• Processing orders, payments and deliveries

• Internal record keeping and trend analysis

• Improving our products, customer experience and website

• Sending promotional emails, newsletters or special offers (only if you opt-in)

• Responding to customer enquiries and providing support

• Personalising website content based on your browsing behaviour

Hire Service Use

• Confirming availability and scheduling hire delivery/pickup

• Recording item condition before and after hire

• Processing deposits, bonds, payments and refunds

• Contacting you regarding hire dates, care instructions or returns

• Protecting ScatterMats property in cases of damage, loss or non-return

• Ensuring compliance with any required insurance or legal obligations

We will never sell or lease your data to third parties. Your information may only be shared with trusted service providers (e.g., payment processors, delivery companies) when necessary to complete your order or hire booking.

3. Security of Your Information

ScatterMats takes data security seriously. We use industry-standard physical, electronic and managerial safeguards to protect your information from unauthorised access, misuse or disclosure.

Hire-related identification or documentation is stored securely and accessed only by authorised team members involved in hire management.

4. How We Use Cookies

Cookies help us provide a better shopping experience by:

• Analysing website traffic

• Remembering your preferences and recently viewed items

• Supporting cart and checkout functionality

• Improving website performance

Cookies do not give us access to your computer or personal information beyond what you choose to share.

You can manage or decline cookies via your browser settings. If disabled, some website features may not function fully.

A full list of cookies used on our website appears at the end of this policy.

5. Links to Other Websites

Our website may include links to external sites. We are not responsible for the privacy practices of those websites. Please review their policies before sharing your information.

6. Controlling Your Personal Information

You can control how your personal information is used:

• Opt out of marketing emails at any time by contacting sales@scattermats.com.au

• Request access to the personal information we hold about you

• Request updates or corrections to your information

• Request account removal (where legally permitted)

ScatterMats will not share your personal information with third parties unless required by law or with your explicit permission.

Contact Address:
ScatterMats Rugs & Runners
Shop 5/108 Welshpool Road, Welshpool
Perth, WA 6106
Email: sales@scattermats.com.au

7. List of Cookies We Collect